Shipping policy
Thank you for shopping with StyleWest. The following shipping information outlines how and when your order will be processed and delivered.
Order Processing
Please allow up to 3 business days for your order to be processed before dispatch. This excludes weekends and public holidays.
Please allow up to 3 business days for your order to be processed before dispatch. This excludes weekends and public holidays.
Orders placed after 3:00pm AEST will generally be processed the next business day.
During peak periods, show schedules, product launches or sale events, processing times may be slightly longer. We always aim to dispatch orders as quickly as possible.
Shipping within Australia
StyleWest ships all Australian orders using Australia Post.
StyleWest ships all Australian orders using Australia Post.
Flat rate shipping: $15 Australia-wide.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can follow your delivery.
Delivery timeframes depend on Australia Post and your location. StyleWest cannot guarantee delivery times once an item has been handed over to the carrier.
Order Changes or Cancellations
If you need to make changes to your order (such as updating the shipping address, changing an item, or cancelling), please contact us as soon as possible at info@stylewest.com.au.
If you need to make changes to your order (such as updating the shipping address, changing an item, or cancelling), please contact us as soon as possible at info@stylewest.com.au.
We will do our best to assist, however once an order has been processed or dispatched, we may not be able to make changes.
If your order has already shipped, any returns or exchanges will need to follow our Returns Policy.
Incorrect Addresses
Please ensure your shipping address is correct at the time of placing your order.
Please ensure your shipping address is correct at the time of placing your order.
StyleWest cannot be responsible for orders delivered to incorrectly supplied addresses. If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the parcel.
Lost or Delayed Parcels
Once a parcel has been handed to Australia Post, delivery times are controlled by the carrier.
Once a parcel has been handed to Australia Post, delivery times are controlled by the carrier.
If your parcel appears delayed or lost, please contact us at info@stylewest.com.au and we will assist in lodging an enquiry with Australia Post.
Returns and Exchanges
Returns for change of mind must follow the conditions outlined in our Returns Policy.
Returns for change of mind must follow the conditions outlined in our Returns Policy.
Please refer to our Returns Policy for full details on eligibility and the returns process.
International Shipping
International shipping may be available to selected locations.
International shipping may be available to selected locations.
Orders shipped outside Australia may be subject to import duties, taxes, or customs charges imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
We recommend checking with your local customs authority before placing an order if you are unsure about potential charges.
Customs delays may occur and are outside of StyleWest’s control.
Contact
For any shipping enquiries, please contact:
For any shipping enquiries, please contact: